Systems we’ve investigated, designed, and improved.
A collection of client work, system studies, and selected investigations.
Client work is published selectively and only where sharing is appropriate.
When the obvious automation isn’t the right solution
A system study on workflow friction, constrained software, and finding the right automation boundary.
Read the study
More work as it becomes publishable.
Future studies and case studies will describe the problem first. Outcomes are included only where they can be supported.
Rebuilding a fragmented referral workflow
Connecting an operation spread across disconnected tools
Removing repetitive work from a document-heavy process